Solutions
Resources
Every time your production floor gets interrupted by a status call, a vendor inquiry, or a routine RFQ acknowledgment, you pay for it in throughput. Your AI Employee handles every external communication — so your team stays on the floor, and your operations stay on schedule.
In manufacturing, the business goes to whoever responds first with a complete answer. Procurement professionals are managing dozens of suppliers simultaneously. If you take 48 hours to acknowledge an RFQ, they have already narrowed their list and you are not on it.
The average manufacturer takes 24–72 hours to respond to an RFQ. Procurement teams make their first cut within 4 hours. By the time you respond, the short list is set and you are competing for scraps.
Every status call that reaches your floor costs you an average of 12 minutes in context-switching — the call itself plus recovery time. 10 interruptions per day is 2+ hours of lost production daily.
Your international customers and distributors operate in different time zones. When they need answers outside your business hours, they contact whoever can respond. Your AI Employee covers every hour you do not.
Trained on your specifications, your lead times, your certifications, and your production capabilities.
Acknowledges every quote request within seconds, collects specifications, quantities, and deadlines — and routes a complete package to your estimating team so no RFQ ages in an inbox.
Provides accurate lead time estimates based on your current production schedule and material availability. Prospects get answers while your competition is still returning calls.
Answers questions about tolerances, materials, certifications, equipment capabilities, and production processes — trained on your actual spec sheets and capability documents.
Automatically emails product data sheets, capability statements, certifications, and standard specs to prospects and customers on request — 24 hours a day.
Customers and distributors get real-time order status without calling your production floor. Your team stays focused on manufacturing, not status inquiries.
Proactively notifies customers of shipping dates, tracking numbers, and any delays — before they have to call and ask.
Handles warranty questions, return requests, product defect reports, and satisfaction follow-ups — routing complex issues to the right technical or quality contact.
Sends COAs, ISO certifications, MSDS sheets, and other compliance documentation to customers on demand — without interrupting your QA team.
Handles inbound supplier calls about PO status, delivery schedules, and spec clarifications — keeping your purchasing team out of the routine communication loop.
When a shipment is delayed or a delivery exception occurs, your AI Employee proactively contacts affected customers and manages their expectations before they call you.
Supports your distribution network with pricing, availability, lead times, and promotional information — giving your reps a 24/7 resource without expanding your inside sales team.
Guides customers through custom order requirements — materials, dimensions, quantities, finish specifications — and delivers a complete brief to your engineering team.
A tier-1 automotive supplier sent an RFQ Friday at 4:45 PM for 50,000 units of a custom bracket. Your team did not see it until Monday morning. They have three competitive bids.
Your estimator starts working on the quote Monday morning. By Tuesday when it's ready, two competitors have already responded. The supplier awards the contract Friday. You were third.
Your AI Employee acknowledged the RFQ at 4:46 PM Friday, collected additional spec requirements, and forwarded a complete package to your estimating team with a note marked urgent. Your estimator has it ready by Monday morning. You are first to respond with a complete quote.
Your floor supervisor is managing a critical run. The phone rings 4 times in one hour — 2 customers asking about order status, 1 vendor asking about a PO, 1 distributor asking about availability.
The supervisor stops 4 times to look up information and return calls. Production slows. The critical run gets a quality escape. You spend Thursday on corrective action.
All 4 calls are handled by your AI Employee without involving production. Customers get accurate status. Vendor gets PO confirmation. Distributor gets availability numbers. Your supervisor never stops the line.
Yes — it is trained on your specific capability documents, equipment specs, tolerance ranges, materials list, and certifications. It does not guess or give generic answers. If a question falls outside what it is trained on, it captures the question and routes it to your technical team with full context.
We integrate with your existing systems — whether that is Epicor, SAP, JobBOSS, or a custom system — to pull real-time order status, inventory levels, and production schedule data. Customers get accurate answers based on live data.
Your AI Employee runs on private infrastructure dedicated to your business. It is configured to handle only the information you designate for external communication. Proprietary process details, trade secrets, and NDA-covered information are specifically excluded from its knowledge base.
Your AI Employee is available 24/7 — which means your international partners and distributors get immediate responses regardless of time zone. This alone often makes the difference when competing for international distribution contracts.
Let us build an AI Employee trained on your specifications, your capabilities, and your production schedule. Setup takes 1–2 weeks.