Privacy Policy

1. Introduction

Cloud Radix, a division of Button Block, LLC ("we," "us," or "our"), respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (cloudradix.com) or use our services. Please read this policy carefully.

2. Information We Collect

Information You Provide

• Contact form submissions (name, phone number, company name, service interest, message) via Google Forms
• Quote request submissions
• Email communications with our team
• Information provided during service consultations

Information Collected Automatically

• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website addresses
• IP address (anonymized where possible)
• Device type and screen resolution

3. How We Use Your Information

• To respond to your inquiries and contact form submissions
• To provide, maintain, and improve our services
• To send service-related communications (project updates, invoices)
• To analyze website usage and improve user experience
• To comply with legal obligations

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Third-Party Services

We use the following third-party services that may collect or process data:

• Google Forms — Contact form submissions are processed through Google Forms, subject to Google's privacy policy
• Resend — Email notifications for form submissions are delivered via Resend's email infrastructure
• Vercel — Our website is hosted on Vercel's platform, which may collect basic analytics data
• Google Analytics — We may use Google Analytics to understand how visitors interact with our website

5. Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device. You can control cookie settings through your browser preferences.

Essential cookies required for website functionality cannot be disabled. Analytics cookies are used only to improve our services and do not personally identify you.

6. Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our website uses HTTPS encryption for all data transmission. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. AI Employee Services and Client Data

When providing AI Employee services, we may process business data on behalf of our clients. Client data handling is governed by individual service agreements. We do not use client business data to train models for other clients. AI Employees are deployed on dedicated infrastructure, and client data remains isolated.

8. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Contact form submissions are retained for up to 24 months. Client service data is retained as specified in individual service agreements.

9. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information (subject to legal retention requirements)
• Opt out of marketing communications at any time

To exercise any of these rights, contact us using the information below.

10. Children's Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically. Continued use of our website or services after changes are posted constitutes acceptance of the revised policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us: