Run your entire personal injury practice on one platform
From intake to settlement.
Stop running your firm on a chain of disconnected tools that don't talk to each other. One AI Employee handles intake, case analysis, demand letters, and a custom case management system with a built-in CRM — one platform, one memory, from the first call to settlement. It's live today at Delventhal Law Office.
James runs this platform today
AI Employee — Delventhal Law Office
The problem
Your firm is held together by software that doesn't talk to itself
Most PI firms run on a stack of point tools bolted together. Each one holds a piece of the case — and none of them share what they know. The data leaks between the seams, and the institutional memory of why you took or declined a case lives in nobody's system.
Six logins. Six bills. Zero shared memory.
One platform, one memory
The whole case lifecycle, run by one AI Employee
Every stage shares the same context. What intake learns, the demand letter knows. What you decided last year, the platform remembers today.
After-hours phone, web & intake
Every call answered — day, night, weekend — with a real qualifying conversation, not voicemail. Your website's forms feed the same pipeline: every web lead lands in the platform with spam scoring and a durable record, then flows straight into your potential-client queue.
Lead scoring & case evaluation
Each potential case scored against your firm's criteria and jurisdiction rules, so the attorney's time goes to the matters worth taking. Consultations scheduled and confirmed without a paralegal chasing callbacks.
Medical, accident & billing analysis
Medical files up to 200MB analyzed into legal chronologies with causation and pre-existing-condition findings flagged for review. Billing parsed to calculate special damages and catch duplicate or upcoded charges. Chronologies and bill ledgers export straight to Google Docs and Sheets.
Demand packages, liens & lost wages
A full demand production line: AI-drafted sections for attorney review, exhibit packets, lien tracking, a lost-wage module, and a demand-readiness checklist — anchored by settlement comparables drawn from your firm's own resolved cases.
Retainer e-signing & client portal
Clients sign retainers electronically with document hashing and an audit certificate, then get a secure portal to upload records and follow their case — no third-party e-sign subscription required.
Custom case management + built-in CRM
Every lead, prospect, and client in one system custom-fit to your workflow — not an off-the-shelf template. A unified deadlines hub pulls dates from every module, synced to your firm's Google Calendar, Docs, and Drive.
Morning Docket case-health monitoring
Every morning the platform grades every open case — on track, needs attention, or critical — surfaces statute-of-limitations urgency, and links the next action. No case silently rots in a filing cabinet.
Institutional memory across every case
Every settled case becomes a comparable that sharpens the next demand. Every intake, evaluation, and outcome feeds the same memory — the platform gets smarter about your practice every week it runs.
Not a concept — a live deployment
James is running this platform at a real firm right now
James is the first AI Employee ever deployed for a personal injury practice. At Delventhal Law Office, James handles 16+ roles across intake, medical-records analysis, the demand production line, a custom case management system with a built-in CRM, retainer e-signing, a client portal, daily case-health monitoring, the firm's live website with lead capture wired straight into the platform, and attorney-reviewed marketing content — the Personal Injury Platform, working today.
Read the Delventhal Law Office case studyInside the platform
Your AI Employee lives in the dashboard — talk to it like a colleague
A context-aware assistant panel follows you through every screen. Ask it anything about a case, hand it work by voice or text, and approve what it proposes — nothing writes to a case file without your say-so.
Ask anything about a case
Chronologies, bills, liens, deadlines, notes, demand status, similar past settlements — answered in seconds from the case file, with the source shown.
Voice in, voice out
Dictate instructions on the way back from a deposition and hear the answer read back. Hands-free case work, built into the dashboard.
Two-phase confirmation on every action
When the AI proposes a task, a note, a field update, or a demand-section draft, it shows you exactly what it will do — and does nothing until you confirm. Every confirmation is logged.
Hand it a document
Attach a police report, a bill, or a records packet in the chat. The AI reads it, extracts what matters, and files it to the right case for your review.
Sees only what you can see
The assistant runs under the signed-in user's own permissions. It can never read a record — or touch a case — that the person using it couldn't.
Takes you there
Ask for the Hernandez lien or this week's critical cases and it deep-links you to the exact screen — no hunting through menus.
Custom Personal Injury skills
Cloud Radix authors a skill layer that codifies intake patterns, liability theories, damages frameworks, and your state's jurisdictional rules — so the AI delivers the result your firm wants with guardrails, not guesswork.
On-premises & private
Runs on dedicated hardware at your firm. Case data never leaves your premises, everything is encrypted, and every action is logged — built for attorney-client confidentiality.
Attorney stays in control
The AI writes drafts; only staff approval moves data into the case file. Every analysis lands in a review queue, every action needs confirmation, and uncertain output routes to human review — never out the door.
Where we deploy
Built in Northeast Indiana. Deployed anywhere.
From our Auburn, Indiana headquarters we drive to Midwest firms to install on-site and train your team in person. Priority metros for the Personal Injury Platform:
Indianapolis
Indiana · ~2.5 hrs from HQ
Detroit
Michigan · ~3 hrs via I-69
Chicago
Illinois · ~3 hrs via I-80/90
Firms nationwide can choose shipped pre-configured hardware, a fly-out installation and training trip, or dedicated hardware fully managed at our Auburn facility. See all AI Employee service areas.
Frequently asked questions
What is the Personal Injury Platform?+
It is one integrated platform — powered by Cloud Radix's Pistol Shrimp AI and run by a custom-trained AI Employee — that handles the entire personal injury case lifecycle: after-hours intake and phone, website lead capture, lead scoring and case evaluation, medical-records, accident, and billing analysis, a full demand production line with liens and lost wages, retainer e-signing, a client portal, a custom case management system with a built-in CRM, and daily case-health monitoring. Instead of stitching together five or six disconnected tools, your firm runs on one system that shares context across every stage.
How is this different from buying separate intake, CRM, and case-management software?+
Point tools do not share context. Your intake software does not know what your case-management system knows, your CRM does not see your medical-records review, and the institutional memory of why you took or declined a case lives in nobody's software. The Personal Injury Platform is one system with one memory: every intake, every record reviewed, every demand letter, and every outcome feeds the same AI Employee, so each decision gets sharper instead of leaking between silos.
Is this real, or a pitch?+
It is live. James — the first AI Employee deployed for a personal injury firm — runs this platform today at Delventhal Law Office: 16+ roles across intake, medical and billing analysis, the demand production line, a custom case management system with CRM, retainer e-signing, a client portal, morning case-health monitoring, and the firm's website with lead capture wired directly into the platform. The Personal Injury Platform productizes exactly what James does so other firms can deploy it.
Can I talk to the AI Employee directly?+
Yes — it lives in the dashboard. A context-aware assistant panel follows you through every screen: ask about any case's chronology, bills, liens, deadlines, or demand status; dictate instructions by voice and hear answers read back; attach a document and have it extracted and filed for review. It answers from the case file with sources shown, and it runs under your own login permissions, so it can never see a record you couldn't.
What stops the AI from changing a case file on its own?+
Two layers. First, everything the AI analyzes or drafts lands in a review queue — only staff approval moves data into the operational case file. Second, every action it proposes in the dashboard uses two-phase confirmation: it shows you exactly what it intends to do and does nothing until you confirm, with every confirmation logged for the audit trail.
How does the platform keep cases from stalling?+
Every morning it grades every open case — on track, needs attention, or critical — surfaces statute-of-limitations urgency, and links the next action for each file. A unified deadlines hub pulls dates from every module (tasks, discovery, liens, demand, SOL) into one filterable view, synced to your firm's calendar. Slow-moving cases get flagged before they become problems.
Does the attorney still make every legal decision?+
Always. The platform handles research, analysis, drafting, intake, and operations. Every legal decision — which cases to take, what goes in a demand letter, what gets sent to a client — requires attorney approval. Custom Personal Injury skills add guardrails that constrain the AI to the verified-correct answer and route any uncertain output to human review rather than letting it go out the door.
Where is client data stored — is it secure?+
The AI Employee runs on dedicated hardware installed at your firm. Case data never leaves your premises, communications are encrypted, and every action generates a full audit trail. This is built to meet the confidentiality expectations of a law practice, not a generic cloud chatbot.
Which markets can deploy the Personal Injury Platform?+
Any market. From our Auburn, Indiana headquarters we drive to firms across the Midwest for on-site installation and training — priority metros include Indianapolis, Detroit, and Chicago — and deploy nationwide by shipping configured hardware, flying out to install and train, or running the platform on dedicated hardware fully managed in Auburn.
How long does deployment take?+
Most firms are operational within one to two weeks. Intake and core analysis come online first; the case management system, CRM, and phone intake layer in as the AI Employee is trained on your firm's specific workflow. The platform compounds in usefulness every day it runs.
Recommended Reading
See it running on real cases
Book a Platform Walkthrough
Tell us about your firm and we'll walk you through the platform live — intake, medical analysis, demand letters, and the case management layer, exactly as it runs in production.
One platform to run your whole firm
Stop paying for six tools that don't talk. Deploy one AI Employee that runs your personal injury practice from intake to settlement — custom-trained on your firm, installed on-site, live in one to two weeks.
Book a Strategy Call