Run your entire personal injury practice on one platform
From intake to settlement.
Stop running your firm on a chain of disconnected tools that don't talk to each other. One AI Employee handles intake, case analysis, demand letters, and a custom case management system with a built-in CRM — one platform, one memory, from the first call to settlement. It's live today at Delventhal Law Office.
James runs this platform today
AI Employee — Delventhal Law Office
The problem
Your firm is held together by software that doesn't talk to itself
Most PI firms run on a stack of point tools bolted together. Each one holds a piece of the case — and none of them share what they know. The data leaks between the seams, and the institutional memory of why you took or declined a case lives in nobody's system.
Six logins. Six bills. Zero shared memory.
One platform, one memory
The whole case lifecycle, run by one AI Employee
Every stage shares the same context. What intake learns, the demand letter knows. What you decided last year, the platform remembers today.
After-hours phone & intake
Every call answered — day, night, weekend — with a real qualifying conversation, not voicemail. Case details captured, urgent matters routed to the attorney on call.
Lead scoring & case evaluation
Each potential case scored against your firm's criteria and jurisdiction rules, so the attorney's time goes to the matters worth taking.
Medical, accident & billing analysis
Medical records evaluated for viability, liability reconstructed from reports and evidence, and billing parsed to calculate special damages and flag duplicate or upcoded charges.
Demand letters & document assembly
Demand packages drafted from the case file, medical records, and damages — assembled in minutes for attorney review instead of hours of manual work.
Custom case management + built-in CRM
Every lead, prospect, and client in one system custom-fit to your workflow — not an off-the-shelf template. Status, deadlines, and next steps in one place.
Institutional memory across every case
The platform remembers every case the firm has taken and declined. That memory compounds — every intake, evaluation, and demand letter gets sharper than the last.
Not a concept — a live deployment
James is running this platform at a real firm right now
James is the first AI Employee ever deployed for a personal injury practice. At Delventhal Law Office, James handles 16+ roles across intake, medical-records analysis, demand letters, a custom case management system with a built-in CRM, the firm's live website, and an AI phone system in final deployment — the Personal Injury Platform, working today.
Read the Delventhal Law Office case studyCustom Personal Injury skills
Cloud Radix authors a skill layer that codifies intake patterns, liability theories, damages frameworks, and your state's jurisdictional rules — so the AI delivers the result your firm wants with guardrails, not guesswork.
On-premises & private
Runs on dedicated hardware at your firm. Case data never leaves your premises, everything is encrypted, and every action is logged — built for attorney-client confidentiality.
Attorney stays in control
The platform researches, analyzes, and drafts. Every legal decision and anything sent to a client still requires attorney approval — uncertain output routes to human review, never out the door.
Where we deploy
Built in Northeast Indiana. Deployed across the Midwest.
From our Auburn, Indiana headquarters we install on-site, train your team in person, and provide local support. Priority metros for the Personal Injury Platform:
Indianapolis
Indiana · ~2.5 hrs from HQ
Detroit
Michigan · ~3 hrs via I-69
Chicago
Illinois · ~3 hrs via I-80/90
Deployment available across Indiana, Michigan, Illinois, Ohio, Kentucky, and Wisconsin. See all AI Employee service areas.
Frequently asked questions
What is the Personal Injury Platform?+
It is one integrated platform — powered by Cloud Radix's Pistol Shrimp AI and run by a custom-trained AI Employee — that handles the entire personal injury case lifecycle: after-hours intake and phone, lead scoring and case evaluation, medical-records, accident, and billing analysis, demand-letter drafting, and a custom case management system with a built-in CRM. Instead of stitching together five or six disconnected tools, your firm runs on one system that shares context across every stage.
How is this different from buying separate intake, CRM, and case-management software?+
Point tools do not share context. Your intake software does not know what your case-management system knows, your CRM does not see your medical-records review, and the institutional memory of why you took or declined a case lives in nobody's software. The Personal Injury Platform is one system with one memory: every intake, every record reviewed, every demand letter, and every outcome feeds the same AI Employee, so each decision gets sharper instead of leaking between silos.
Is this real, or a pitch?+
It is live. James — the first AI Employee deployed for a personal injury firm — runs this platform today at Delventhal Law Office: 16+ roles across intake, analysis, demand letters, a custom case management system with CRM, the firm's website, and an AI phone system in final deployment. The Personal Injury Platform productizes exactly what James does so other firms can deploy it.
Does the attorney still make every legal decision?+
Always. The platform handles research, analysis, drafting, intake, and operations. Every legal decision — which cases to take, what goes in a demand letter, what gets sent to a client — requires attorney approval. Custom Personal Injury skills add guardrails that constrain the AI to the verified-correct answer and route any uncertain output to human review rather than letting it go out the door.
Where is client data stored — is it secure?+
The AI Employee runs on dedicated hardware installed at your firm. Case data never leaves your premises, communications are encrypted, and every action generates a full audit trail. This is built to meet the confidentiality expectations of a law practice, not a generic cloud chatbot.
Which markets can deploy the Personal Injury Platform?+
From our Auburn, Indiana headquarters we deploy across six states with on-site installation and training. Priority metros for the Personal Injury Platform include Indianapolis, Detroit, and Chicago, with deployment available across Indiana, Michigan, Illinois, Ohio, Kentucky, and Wisconsin.
How long does deployment take?+
Most firms are operational within one to two weeks. Intake and core analysis come online first; the case management system, CRM, and phone intake layer in as the AI Employee is trained on your firm's specific workflow. The platform compounds in usefulness every day it runs.
Recommended Reading
One platform to run your whole firm
Stop paying for six tools that don't talk. Deploy one AI Employee that runs your personal injury practice from intake to settlement — custom-trained on your firm, installed on-site, live in one to two weeks.
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